Alex Setchell BDS, MFDS RCS (Eng)
Kathryn Tucker, BDS

COVID-19 Information

updated 1/6/20

The Government announced at the end of last week that dental practices can re-open from Monday 8^th June.

Unfortunately, we were given no advance notice of this, and only found out via the BBC.

Guidance on what we can do, and what personal protective equipment (PPE) we need is still being issued. PPE is very hard to come by, as what is available has been diverted to the hospitals (we donated our existing stocks at the beginning of lockdown). Patient and team safety is paramount, and we will not compromise on this.

We have been working throughout lockdown, providing telephone consultations, advice and prescriptions if needed. We have been trying to second guess what we need, and when we could re-open, so fortunately we have already acquired almost everything we need.

We will only be able to see very few patients per day, and we will need to screen everyone the day before by telephone. Initially the services we offer will be limited.

As before, any previously booked appointments are suspended, and we will be prioritising appointment slots for those who have contacted us with emergencies during lockdown.

It will be some time before we can return to dentistry as it was pre-lockdown, but please bear with us. We are all keen to get up and running, so we can get back to caring for you and your mouth.

Please contact us by telephone if you have any problems, otherwise please email enquiries@oaklodgedentalpractice.com and we will get back to you as and when we can.

We will be in touch again as things evolve.

Best wishes,

Alex and the team at Oak Lodge

updated 27/3/20

We wanted to inform you of the measures we are putting in place at Oak Lodge in light of the current circumstances regarding COVID-19. 

It is our professional, personal and moral obligation to take care of ourselves, our families, our colleagues and our community. 

As of Wednesday 25th March (and until further notice), the following changes will take effect in line with current government guidance:- 

• All routine, non-urgent dental care has been stopped.      

• The practice will remain open but only for triage/advice over the phone. No other dental procedures/treatment will be undertaken  due to the risk of spreading the virus via water droplets (aerosol) produced during dental treatment.

•  

• A Local Urgent Care Dental System is being developed for emergency care, but we have no further information at this time. 
•  
• Anyone with a fever and/or new persistent cough is not to enter the Dental Practice. Please follow NHS111 guidance (https://111.nhs.uk/covid-19) 

We will not be rescheduling cancelled appointments, or sending any reminders to book appointments until we have clear guidance to do so.  

By following the current available guidance and making these changes we are considering the best interests of our patients and staff, and we are hopeful we can resume 'normality' as soon as possible. 

We thank you for your patience and understanding. Please do not hesitate to contact us should you have any questions, but do bear with us if you are unable to get through to us immediately by telephone - our line will be very busy for the next week or so. Outside of working hours, our answerphone will be on. 

Stay well. 

With best wishes, 

Alex, Kathryn and the team 

Oak Lodge Dental Practice 

Contact Us

Oak Lodge Dental Practice, Rhinefield Road, Brockenhurst, Hants SO42 7SR

Telephone - 01590 622 928

Email us (checked during working day, we aim to contact you within the next 3 working days)

Alex Setchell BDS, MFDS RCS (Eng), GDC 76665
Principal Dentist

Kathryn Tucker BDS, GDC 76632
Associate Dentist
 

Nicci Bolinger BSc, GDC 151522 
Hygienist

Elysia Parry FdSc, GDC 184691 

Hygienist

Lynn GDC 123653
Dental Nurse

Kelly GDC 205314
Dental Nurse
 

Sam GDC 257439

Dental Nurse

Courtney 
Dental Nurse in training

Lauren
Dental Nurse in training

Lesley
is our friendly receptionist.

At Oak Lodge Dental Practice we are happy to treat adults and children alike. Childrens dentistry is free of charge under the NHS.

The Practice is located on the corner of Rhinefield Road and Meerut Road, and has a picket fence. Access is from Rhinefield Road.

If you have to re-schedule an appointment with the dentist or hygienist, please give at least 48 hours notice or a charge will apply.

There is parking on site.

Opening Hours

Monday to Thursday 9am to 1pm, 2pm to 5pm

Friday
9am to 2pm  

(please note that there is no dentist available on a Friday after 1pm)

Emergencies

Time is put aside each day for emergencies. If you have a dental emergency during our normal opening hours, please telephone 01590 622 928 and we will do our best to see you as soon as possible.

In case an emergency out of practice hours, please call 01590 622 928 and follow the instructions on the answerphone.

Complaints

If you have any feedback, or wish to complain please contact us as above. We have an in-house complaints procedure.

Alternatively, you may contact the Dental Complaints Service.
http://www.gdc-uk.org/sites/dcs/Pages/default.aspx

Oak Lodge, Rhinefield Road, Brockenhurst, SO42 7SR 01590 622 928